Cellphone Repair and Retail Specialist
Description
Job Description
Customer Service
• Be customer facing as the support representative for the HQ repair store, answering customer inquiries via email, phone call, or in-store
• Assist the team in mitigating pressurized situations by proactively lending assistance and working as a team player Operations
• Staying up-to-date with detailed knowledge on new and existing repairs • Work with and learn from Repair Lead on how to solve more complex repairs as required
• Act as a communication liaison and technical support for retail stores as required • Keep work station cleaned and organized for a safety and comfortable working environment Device repair
• Execute repairs to Companys standard of exemplary accuracy, efficiency, and quality
• Communicate throughout the repair process to ensure excellent customers service and to avoid accidents/issues from occurring
• Exercise multi-tasking and maintain a high level of execution on multiple repairs at the same time
Requirements
• 1 year of retail experience
• 1 year of inventory managment experience
• Must speak fluent English
• Must have existing knowledge of all Apple and Samsung devices that are sold in Canada
• Must have full-time availability up to 40 hours per week
• Wants to grow with the company
We thank all applicants for their interest but only successful candidates will be contacted.
Job Types: Full-time, Permanent Salary: $16 per
• On-site parking:
• 8 hour shift
• Day shift • Monday to Saturday
• Tips Work
Location: In person
- Job type: Full-Time
- Company: Techbrotherz Macleod
jobs | sales, retail sales
2023-07-06