Private User
Bilingual Customer Service Representative- Remote
Description
Are you a seasoned Bilingual (English & French) customer service representative? Are you interested in an exciting career in a tech start-up environment?
Then we have the position for you!
Our client in the digital tech space is looking for a forward-thinking Merchant Support Representative, excited to sink their teeth into transforming the digital experience for consumers.
Why do you want this job?
Permanent position
Salary range: $58-$68k based on experience
Set schedule: 11 am- 8 pm EST
Fully remote capable
3-4 Weeks of Vacation
Start date: Early to mid-January 2023
Advantages
- Permanent position
- 3-4 Weeks Vacation
- Full benefits from day 1
- Home office allowance
- Home internet allowance
- RRSP Matching
- Equipment provided
- Excellent company culture
Responsibilities
- Responding to inbound calls from merchants
- Managing calls to achieve first-call resolution
- Correspondence via email to resolve customer issues
- Assisting and onboarding merchant duties
- Perform other duties as required including customer support, documentation, and training
Qualifications
- Bilingual French & English is mandatory
- 5+ Years of customer service experience within finance or tech
- Exceptional communication skills both verbal and written in both English and French
- Experience with Salesforce and Genesis are a strong asset
- Hands-on and autonomous, with the ability to be self-motivated
- Out-of-the-box thinking to improve processes and experience
Summary
If you are interested, and Bilingual in English AND French apply directly or email a copy of your resume to luda.zadorovich@randstad.ca and/or michael.bertolini@randstad.ca quoting " Bilingual Customer Service- Tech"
All qualified customer service candidates will be contacted!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
___________________
Then we have the position for you!
Our client in the digital tech space is looking for a forward-thinking Merchant Support Representative, excited to sink their teeth into transforming the digital experience for consumers.
Why do you want this job?
Permanent position
Salary range: $58-$68k based on experience
Set schedule: 11 am- 8 pm EST
Fully remote capable
3-4 Weeks of Vacation
Start date: Early to mid-January 2023
Advantages
- Permanent position
- 3-4 Weeks Vacation
- Full benefits from day 1
- Home office allowance
- Home internet allowance
- RRSP Matching
- Equipment provided
- Excellent company culture
Responsibilities
- Responding to inbound calls from merchants
- Managing calls to achieve first-call resolution
- Correspondence via email to resolve customer issues
- Assisting and onboarding merchant duties
- Perform other duties as required including customer support, documentation, and training
Qualifications
- Bilingual French & English is mandatory
- 5+ Years of customer service experience within finance or tech
- Exceptional communication skills both verbal and written in both English and French
- Experience with Salesforce and Genesis are a strong asset
- Hands-on and autonomous, with the ability to be self-motivated
- Out-of-the-box thinking to improve processes and experience
Summary
If you are interested, and Bilingual in English AND French apply directly or email a copy of your resume to luda.zadorovich@randstad.ca and/or michael.bertolini@randstad.ca quoting " Bilingual Customer Service- Tech"
All qualified customer service candidates will be contacted!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
___________________
Images:
- Job type: Full-Time
- Company: Kijiji
Private User
5/
5customer reviews
Category:
jobs | customer service
2023-02-05