Private User
Service Administrator
Description
Job Description:Job description Founded in 1977, Westcan ACS has evolved from a simple two-way radio shop into an industry leader in the design and integration of critical wireless communications systems. Our Company provides engineered solutions, project management, maintenance, and service of the most advanced industrial wireless projects in Western Canada. The Opportunity The Operations Department is seeking an individual who is thrives in a fast paced office environment and enjoys problems solving. The ideal candidate is detail oriented and able to work with multiple stakeholders. As an Service Administrator, you will gain a well-rounded experience with respect to the inner operations of a business; everything from purchasing products and service, selling solutions to end clients, and managing large projects. We are seeking either part time or full time employees as well as those willing to relocate in BC. Responsibilities & DutiesServe as the first point of contact to customers and process inquiries regarding radio repairs plus service requestsProcess incoming service requests via phone, email, online request formAssist with scheduling service requestsReceive incoming repairs, process outgoing repairs for pick-up and coordinate with customers for pickup when service work is completedPrepare internal and external documentation for warranty claimsAble learn to use a ticketing system, dispatch software, and ERP softwareAdminister and maintain all internal billing for the Service DepartmentGenerate reporting on business analytics using data from various sourcesWorks alongside with the Service and Rentals department Qualifications - Post secondary or equivalent education- 1+ years work experience- Experience with service teams and vehicle installations is preferred but not required- Strong interpersonal, written and verbal communication skills- Great attention to detail- Experience using MS Excel- Overall competency and high comfort level with technology.- Analytical and critical thinking ability What we offer Our success is built on the drive and dedication of our people. As we grow, there will be many opportunities to advance your career. And, we’ll take care of you along the way. Here’s how: - Competitive salary + paid vacation days- Comprehensive medical and dental benefits- RRSP with company match- Ongoing training and professional development. Job Type: Full-time Salary: From $40,000.00 per year Benefits:Casual dressDental careOn-site parkingRRSP matchVision care Schedule:8 hour shiftDay shift Education:Secondary School (preferred) Edit job Open View public job pageCompany Description:Founded in 1977, Westcan Advanced Communications Solutions has evolved from a simple two-way radio shop into an industry leader in the design and integration of critical wireless communications systems. Westcan ACS provides engineered solutions, project management, maintenance, and service of the most advanced industrial wireless projects in Western Canada. Job ID: 6309099
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Westcan ACS
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Westcan ACS
Images:
- Job type: Full-Time
- Company: Westcan ACS
Private User
5/
5customer reviews
Category:
jobs | part time, students
2023-02-05