District Manager
Description
The District Manager, (DM) will use past successes in sales and customer service to develop and maintain relationships with customers of the physical and digital auto auctions: Manheim
Specifically, the incumbent not only services existing accounts ensuring that all issues are quickly and effectively addressed and resolved but is expected to attain customer growth within their assigned territory across all available platforms by attracting new accounts and introducing customers to the full range of Manheim services, including buying, selling, and transportation through channels outside of the assigned market, as required. This position will report into Regional Sales Director
As part of their job responsibilities, DM is expected to:
- Generate new business and revenue growth across multiple channels within assigned territories, while obtaining relevant market intelligence needed to support development of business, identifying trends and providing accurate short, mid and long-term forecasts while delivering superior customer experience and cooperating closely with Dealer Services, Inside Sales personnel & Business Development Center
- Develop and execute plan to grow assigned accounts, including promoting special incentives as needed to drive desired business results and negotiating volume rebate plans as part of growth strategy (with prior approval)
- Collaborate and deliver a pre-determined number of product presentations to prospective and current customers to achieve or exceed volume and revenue goals (monthly, quarterly and annual), as established by leadership
- Routinely deal with multiple management levels within automotive (franchise and independent) dealerships, automobile associations, automotive dealer groups and other entities identified as potential business clients
- Service accounts in person and via phone/electronic means, looking for opportunities for incremental growth
- Assess customers wholesale inventory needs and offers solutions that increase their business with all platforms (physical, and digital)
- Know the competition and how to sell against it. Adhere to and strictly follow all Company policies, procedures, and guidelines in relation to field operations
- Lead assigned market in preventative maintenance: review reports and trends for exposure areas, identify markers for potential future delinquencies, proactively analyze dealer portfolio and performance for signs of instability and report to relevant departments in a timely manner
- Manage service issues through multiple channels on behalf of customer and CAC until a satisfactory resolution is found, including assisting in audits and collection activities, as required
- Utilize all available CRM & reporting platforms regularly, on daily basis
Qualifications :
- Minimum of 5 years of Account Management or relevant B2B experience, preferably in automotive industry with proven track record of growing accounts from existing customer base
- Bachelor's degree or equivalent combination of education, training and experience
- Understanding of automotive retail/wholesale marketplace in an operational context to best position the Value Proposition
- Must be collaborative, creative, entrepreneurial, and passionate about the automotive industry with respect to remarketing, e-commerce & cutting-edge technology
- Self-starter with excellent time management, organizational, problem solving and negotiation skills
- Strong analytical skills and data driven thinking combined with excellent written and verbal communication skills
- Ability to work in a high performance, fast-paced and result driven team environment, as well as independently with minimal or no supervision, under tight deadlines
- Well versed in MS Office (Word, Excel, PowerPoint and Outlook) and SalesForce applications
- Ability to travel 75% - 100% of time, primarily locally in the assigned geographical territory, with occasional overnight and long-distance travel (including national and international flights)
- Valid driver's license with clean driving record
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Job ID: 48232496
___________________
Manheim
- Company: Manheim
jobs | sales, retail sales
2023-01-12