Looking for supervisor e-commerce
Description
Oversee all operational aspects of the e-commerce butcher shop, including ordering and inventory management, logistics, and customer service.
Develop and implement strategies to drive growth, increase customer satisfaction, and maximize profitability.
Manage a team of employees, including delivery drivers, contractors and customer service representatives, and provide coaching and mentorship to help them achieve their full potential. The founder will be working with the potential employee side-by-side in a mentorship program.
Monitor and analyze key metrics, such as sales and customer satisfaction, to identify areas for improvement and make data-driven decisions.
Collaborate with other departments, such as marketing and product development, to ensure that the business is running smoothly and effectively.
Ensure that all operational processes are in compliance with local, provincial, and federal regulations and that the company is adhering to industry standards.
1. Proven experience in a management role: The ideal candidate should have a track record of successfully leading teams in a fast-paced environment.
2. Knowledge of e-commerce and online retail: The candidate should have a strong understanding of e-commerce operations, including website management, order fulfillment, and customer service.
3. Strong business acumen: The candidate should have the ability to develop and implement business strategies to drive growth, increase profits, and manage costs.
4. Customer-focused: The manager should have a strong customer service orientation and be able to identify and meet customer needs.
5. Excellent communication and interpersonal skills: The candidate should have excellent written and verbal communication skills and the ability to interact effectively with employees, customers, and stakeholders.
6. Project management skills: The manager should have the ability to plan, execute, and manage multiple projects simultaneously, while ensuring deadlines are met.
7. Strong analytical and problem-solving skills: The candidate should have the ability to analyze complex data and information to identify trends, problems, and opportunities for improvement.
8. Leadership: The candidate should possess the skills to motivate and lead a team of employees to meet or exceed performance goals.
9. Technical proficiency: The manager should be proficient in using technology, including POS systems, order management systems, and e-commerce platforms.
10. Diploma in business degree or equivalent experience: The candidate should have, e-commerce, a related field, or equivalent experience in a management role.
- Job type: Full-Time
- Company: meatdirect.ca
jobs | bar, food, hospitality
2023-02-18