Management Skills for Supervisors
Description
This course is a three-part certificate program for all supervisory levels. Managers are offered hands-on training and experience to equip them with the necessary skills and tools required to be an effective manager. These courses will be delivered virtually and fully instructor-led. Topics include:
Communicating Effectively and Persuasively in a Team Environment
Recognizing a Win-lose Situation
Handling Job-Related Problems
Giving Effective Feedback
Enhancing Interviewing Techniques
Workplace Rumors
Conducting a Coaching Session
Making Quality Decisions
Improving Relationships
Building Consensus
Part 1 - Interpersonal Skills
Part 2 - Team Building Skills
Part 3 - Administrative Skills
Part 1 - Interpersonal Skills XWRK 0490
This workshop will:
Sharpen your decision-making skills
Improve and enhance your relationships with others
Aid in developing effective and persuasive communications
Enhance your interviewing techniques
Provide experience in handling job-related problems
Hone your communication skills to handle conflict situations
Course Duration: 24 online learning hours in 8-afternoon classes
Dates: September 18 - 28, 2023
Times: Monday - Thursday from 1:00 - 4:00 pm
Fee: $625
Part 2 - Team Building Skills XWRK 0492
This workshop will:
Provide practical techniques to motivate others
Determine your preferred leadership style, give you practice using it, and help develop increased flexibility
Promote useful techniques for leading and participating in meetings
Provide group situations for focusing on leadership motivations and team building
Sharpen your skills to cope with power shifts in organizations
Course Duration: 24 online learning hours in 8 afternoon classes
Dates: October 10 - 19, 2023
Note: Classes will run Tuesday to Friday in the first week due to Thanksgiving Day
Times: Monday - Thursday from 1:00 - 4:00 pm
Fee: $625
Part 3 - Administrative Skills XWRK 0494
This workshop will:
Provide practical techniques to manage your job and delegate effectively
Outline a comprehensive and flexible system of performance analysis and appraisal
Identify your time-wasters and give you ideas on how to eliminate them
Provide experiences in instruction and performance appraisal interviewing
Give you tips to manage change
Course Duration: 24 online learning hours in 8-afternoon classes
Dates: October 30 - November 9, 2023
Times: Monday - Thursday from 1:00 - 4:00 pm
Fee: $625
community | classes, lessons
2023-07-08