Customer Service Representative with experience
Description
Description
We're a busy and growing service and delivery provider based in Concord and we're looking to fill an immediate opening for an awesome CSR
DUTIES
Clerical support for Service and Delivery Departments
Answering customer inquiries via phone, text messages, and emails
Keeping accurate records of customer interactions and transactions
Assisting clients by phone & email & text to book appointments
Data entry updates of workorders and spreadsheets
Assisting with or escalating customer complaints and issues
EXPERIENCE REQUIRED
Minimum 2 yrs of experience required in Customer Service or similar role (administrative assistant)
Great communicator; English oral and written
Excellent attention to detail (this is critical)
Good attitude (cliché but can't say it any other way...skills we can train but your attitude is something that you bring)
Advanced computer skills (email, web search, spreadsheets)
Excellent organization
Commitment to continuous improvement
Work well independently
Strong sense of responsibility and accountability
Good time management
Strong aptitude for administration (yes, I mentioned this twice...)
EDUCATION
• High school or equivalent
• Secretarial or Clerical training
COMPENSATION
Pay; $18 to 21/hr or more based on experience & interview
Are you up for this?
Shoot us your resume via the link on this page and let's see what you got.
Looking forward to hearing from you...
- Job type: Full-Time
- Company: FAST Enterprises
jobs | customer service
2023-02-12