Private User
Customer Service Representative
Description
Job Description:Are you looking for a job that combines your brilliant people skills with your enthusiasm about business? We are a full-service printing and marketing company – uniquely focused on delivering amazing customer experiences and products to our clients. Located in Vaughan, Ontario, we are currently looking for an energetic and enthusiastic Customer Service Representative, to join our team. This position is more than just a customer service job - you will be involved with several aspects of the overall business, including sales and other activities. This role involves direct and proactive regular customer contact, quote creation, quote follow-up and handling of customer service requests. The ideal candidate enjoys a role with a variety of responsibilities, and wants to join and contribute to a growing company. REQUIREMENTS AND QUALIFICATIONS:Post-secondary education in a business-related program is preferredExcellent people-skillsExcellent English written and oral communication skills.Excellent organization skills, prioritization and attention to detail.Proficient with computer applications in general e.g. MS Office (MS Outlook, MS Word, MS Excel and MS PowerPoint) and MS Windows environment.Aptitude to learn new systems quickly.3 years+ of work experience a must.Relevant and/or printing industry experience is an assetFast learner, flexible, able to adapt, and always eager to learn. CORE RESPONSIBILITIES:Effectively and professionally handle customers’ intake and inquiries (in person, phone or email)Process requests from customers, prepare and convert into quotes and work ordersProactively provide solutions for our customersActively engage customer to uncover and close sales opportunitiesAccurately process customers’ invoices and paymentsMaintain customer library files / file handling Company Description:Minuteman Press locations are full-service design, print and marketing centers serving the entire business community from small businesses to Fortune 500 companies. Our customers are wide-ranging and include local organizations, government groups, non-profits, professional sports teams, businesses, entrepreneurs, consumers, and more. At Minuteman Press, we can produce anything you can put a name, image, or logo on! Job ID: 19739266
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Minuteman Press - Vaughan
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Minuteman Press - Vaughan
Images:
- Job type: Full-Time
- Company: Minuteman Press - Vaughan
Private User
5/
5customer reviews
Category:
jobs | customer service
2023-02-12