Private User
Bilingual Debt Recovery agent
Description
If you enjoy customer service, and want to get a foot in the door in credit reporting, then we have a role for you. We are currently recruiting for a French Bilingual Debt Recovery agent for our Credit client in Mississauga.
Offering six-figure earning potential to all Debt Recovery staff, It's a great opportunity for individuals seeking a challenging and rewarding career.
You will;
Handle inbound and outbound telephone and email requests.
Accurately document each call in the system according to guidelines and update account information.
You will work with our customers to determine the appropriate repayment options.
Handle customer files, completing skip traces, and reverse look ups to ensure accurate customer information
Keeps up-to-date on product knowledge.
Handles special projects as assigned.
Identify and/or support initiatives to enhance clients collections experience.
Use effective communication skills to ensure a balance between the customers experience and The companies interests in accordance with our standards and policies
Work hours:
Monday & Wednesday: 8:30am-5pm
Tuesday & Thursday: 8:30am-7pm
Friday: 8:30am-4pm
No weekends!
Base salary: $42,000 + commissions
Advantages
Base salary plus generous commission structure
Vibrant and harmonious work environment
Ongoing training and skills development
Extended health and dental benefits package
Vacation
Profit sharing program
Great location easily accessible by public transit and close to major highways
Free On-site parking
Responsibilities
Handle inbound and outbound telephone and email requests.
Accurately document each call in the system according to guidelines and update account information.
You will work with our customers to determine the appropriate repayment options.
Handle customer files, completing skip traces, and reverse look ups to ensure accurate customer information
Keeps up-to-date on product knowledge.
Handles special projects as assigned.
Identify and/or support initiatives to enhance clients collections experience.
Use effective communication skills to ensure a balance between the customers experience and The companies interests in accordance with our standards and policies
Qualifications
Exceptional communication skills both verbal and written in both English and French
Positive attitude and good phone etiquette
Great attention to detail and meticulous character a must
Prior experience in a call centre or customer service experience preferred
Proficiency with computers and browsers in a Microsoft Windows environment
Strong work ethic, self-starters especially will excel in this position
Summary
If you are interested, and Bilingual in English AND French apply directly or email a copy of your resume to luda.zadorovich@randstad.ca and/or michael.bertolini@randstad.ca quoting " Bilingual Debt Recovery"
All qualified Debt Recovery agent candidates will be contacted!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Offering six-figure earning potential to all Debt Recovery staff, It's a great opportunity for individuals seeking a challenging and rewarding career.
You will;
Handle inbound and outbound telephone and email requests.
Accurately document each call in the system according to guidelines and update account information.
You will work with our customers to determine the appropriate repayment options.
Handle customer files, completing skip traces, and reverse look ups to ensure accurate customer information
Keeps up-to-date on product knowledge.
Handles special projects as assigned.
Identify and/or support initiatives to enhance clients collections experience.
Use effective communication skills to ensure a balance between the customers experience and The companies interests in accordance with our standards and policies
Work hours:
Monday & Wednesday: 8:30am-5pm
Tuesday & Thursday: 8:30am-7pm
Friday: 8:30am-4pm
No weekends!
Base salary: $42,000 + commissions
Advantages
Base salary plus generous commission structure
Vibrant and harmonious work environment
Ongoing training and skills development
Extended health and dental benefits package
Vacation
Profit sharing program
Great location easily accessible by public transit and close to major highways
Free On-site parking
Responsibilities
Handle inbound and outbound telephone and email requests.
Accurately document each call in the system according to guidelines and update account information.
You will work with our customers to determine the appropriate repayment options.
Handle customer files, completing skip traces, and reverse look ups to ensure accurate customer information
Keeps up-to-date on product knowledge.
Handles special projects as assigned.
Identify and/or support initiatives to enhance clients collections experience.
Use effective communication skills to ensure a balance between the customers experience and The companies interests in accordance with our standards and policies
Qualifications
Exceptional communication skills both verbal and written in both English and French
Positive attitude and good phone etiquette
Great attention to detail and meticulous character a must
Prior experience in a call centre or customer service experience preferred
Proficiency with computers and browsers in a Microsoft Windows environment
Strong work ethic, self-starters especially will excel in this position
Summary
If you are interested, and Bilingual in English AND French apply directly or email a copy of your resume to luda.zadorovich@randstad.ca and/or michael.bertolini@randstad.ca quoting " Bilingual Debt Recovery"
All qualified Debt Recovery agent candidates will be contacted!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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- Job type: Full-Time
- Company: Kijiji
Private User
5/
5customer reviews
Category:
jobs | customer service
2023-01-22