Customer Service Representative
Description
Call at 905-588-5957
Description:
Must have experience with sheet metal fabrication
Duties include but not limited to :
- Follow up orders status on the shopfloor
- Communicate with customers regarding order status
- Interact with all other departments to coordinate the production processes and shipping
- Order processing including creating of work orders, status report and all supporting documents requested by the customer
- Invoicing Customers
- Monitor sales orders for work in progress
- Customer service interactions
- Respond to emails in timely manner
- Resolve customer issues, requests and complaints
- Work with Project Managers, production and shipping
- Administrative and Logistic Support
Qualifications:
• Qualified candidate must possess post-secondary education /high school diploma or equivalent
• Excellent interpersonal skills and communication skills.
• Acute attention to detail.
• Creative thinking and problem-solving skills
• Excellent and confident customer support skills and positive disposition
• Highly motivated individual who demonstrates strong desire to learn and works very well independently and as a team.
• This person must possess excellent interpersonal, communication and organizational skills and be familiar with the requirements needed in a manufacturing environment.
• Possess good computer skills
• Exceptional communication and written skills
• The ideal candidates should also be able to demonstrate professionalism while being assertive, work well under pressure, and be able to meet critical deadlines.
• Working knowledge of Quoting process an asset
- Job type: Full-Time
- Company: Vision HR Solutions
jobs | customer service
2023-06-25