Jobs, Customer service with in Canada, British Columbia, Vancouver, Burnaby/New Westminster.
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Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French ? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.
Position: Bilingual Customer Relations Specialist - Full time, Permanent opportunity.
Hours of Operation: Monday - Friday- 6.30 AM - 8:00 PM EST (Must be flexible to work 8 hours during that time)
Advantages
Don't miss out! These would be your advantages:
-Full time hours
-Paid 20 days training program, followed by 2-3 weeks of mentorship
-Three paid Personal days, paid vacation, and a wellness account
-Excellent benefits
-Pension plan
-Option to participate in the Share Ownership Program
-Bonus plan based on your individual performance
-Education reimbursement program $2,000 (annually)
-Career advancement options
-Being a part of a great team!
Responsibilities
RESPONSIBILITIES
Responsibilities for the Bilingual Customer Relations Specialist includes (but are not limited to):
-Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion
-Provide accurate responses to existing and new members while maintaining the highest level of customer service
-Actively participate in an ongoing learning environment where you’ll receive developmental opportunities
Qualifications
-Excellent English and French communication skills
-Must have Microsoft Office skills and an ability to learn multiple computer systems both Windows based and other
-Must be able to demonstrate the ability to solve problems through investigation and make timely decisions Minimum High school education required
-Strong computer/multitasking skills
-Previous Customer Service or Call Centre experience is required
-Ability to work under pressure and be adaptable
Summary
Please apply to this exciting opportunity by choosing one of the following options:
1) Apply directly to this posting
2) Directly on www.randstad.ca
3) Send your resume to trisha.ghia@randstad.ca add subject: BIL CSR
Please note: Position is dependent on reliability clearance
we thank all those for applying.
human forward.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Job Overview:
Lot Associates are responsible for providing excellent customer service. They are the first and last point of contact with customers. Their primary responsibilities are to load orders into Customer vehicles and maintain shopping carts outside the store. Lot associates spend the majority of their time outdoors working in all types of weather conditions.
Major Tasks and Responsibilities:- Approaching customers to determine if they need help loading product into vehicles
- Ensuring the parking lot and entrances are maintained and welcoming to customers, including maintaining shopping carts outside the store
- Acting as a spotter for equipment operators and ensuring that large orders are transported safely through the store and to customer’s vehicles
- Providing excellent customer service
- Ensuring that all safety precautions are taken when loading a vehicle
- Ensuring that the exits/loading areas are not blocked or cluttered
- Support work colleagues when needed
- Some Heavy lifting required; bending, kneeling, standing for extended periods of time; comfortable with ladders
- Pick, organize and verify orders for delivery or pick-up
- Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
- Candidates should be comfortable lifting merchandise to organize for customer pick up
Preferred Qualifications:- Ability to work a flexible schedule including evenings and weekends
- Ability to lift up to 50lbs repetitively
- Excellent decision making ability and problem solving skills
- Detailed-oriented; able to work both independently and as part of a team
- Self-motivated to drive completion of tasks as quickly and accurately as possible
- Comfortable working in all types of weather conditions
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The Home Depot Canada
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3
Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French ? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.
Position: Bilingual Customer Relations Specialist - Full time, Permanent opportunity.
Hours of Operation: Monday - Friday- 6.30 AM - 8:00 PM EST (Must be flexible to work 8 hours during that time)
Advantages
Don't miss out! These would be your advantages:
-Full time hours
-Paid 20 days training program, followed by 2-3 weeks of mentorship
-Three paid Personal days, paid vacation, and a wellness account
-Excellent benefits
-Pension plan
-Option to participate in the Share Ownership Program
-Bonus plan based on your individual performance
-Education reimbursement program $2,000 (annually)
-Career advancement options
-Being a part of a great team!
Responsibilities
RESPONSIBILITIES
Responsibilities for the Bilingual Customer Relations Specialist includes (but are not limited to):
-Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion
-Provide accurate responses to existing and new members while maintaining the highest level of customer service
-Actively participate in an ongoing learning environment where you’ll receive developmental opportunities
Qualifications
-Excellent English and French communication skills
-Must have Microsoft Office skills and an ability to learn multiple computer systems both Windows based and other
-Must be able to demonstrate the ability to solve problems through investigation and make timely decisions Minimum High school education required
-Strong computer/multitasking skills
-Previous Customer Service or Call Centre experience is required
-Ability to work under pressure and be adaptable
Summary
Please apply to this exciting opportunity by choosing one of the following options:
1) Apply directly to this posting
2) Directly on www.randstad.ca
3) Send your resume to trisha.ghia@randstad.ca add subject: BIL CSR
Please note: Position is dependent on reliability clearance
We thank all those for applying.
Human forward.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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4
Randstad is currently recruiting for 2 short-term temporary positions for a well-known, reputable company with an office in Burnaby.
This position is from Jan 16th-20th (potential to work Saturday Jan 21st as well) with potential for another week of work as well, and the shifts available are 9-5 or 2-10pm
This is a great job if you are between positions, or are just looking to make some quick money after the holidays!
Duties are: Helping to create welcome packages for new clients
Advantages
- $20.00/hr + overtime if aplicable
- Paid Weekly
- 4% Vacation pay on every cheque
- Monday - Friday
- On a reliable bus route (free parking also available)
- Benefits available at a reduced rate
Responsibilities
Duties include: Packing envelopes with welcome information to be sent out to new clients
Qualifications
- Strong attention to detail and organizational skills
- Must be able to work as a team with minimal supervision
- Must be able to sit for extended periods of time
Summary
- Apply directly to this posting
- Visit our website, www.randstad.ca, and create a profile and apply directly for this position
- Email your resume to arshdeep.dhillon@randstad.ca and reference the job title in the subject line
We thank all applicants for their interest in this position and only those selected for interviews will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Job Overview:
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates work in cooperation with their supervisors and other sales associates in various department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental.
Major Tasks & Responsibilities:- Ask open ended questions about customer's projects in order to determine their needs and level of expertise
- Ability to multitask
- Describe features and benefits of merchandise
- Explain the steps needed to complete projects and the products needed
- Maintain the in-stock condition of assigned areas, and ensure that it is clean and safe
- Some Heavy lifting required; bending, kneeling, standing for extended periods of time; comfortable with ladders
- Pick, organize and verify orders for delivery or pick-up
- Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
- Candidates should be comfortable lifting merchandise to organize for customer pick up
Preferred Qualifications:- Ability to work a flexible schedule including evenings and weekends
- Experience in a fast paced customer service environment
- Experience working in a sales driven environment is an asset
- Excellent communication and reading skills
- Excellent decision making ability and problem solving skills
- Trade experience is an asset
- Proficiency with computers
- Detail oriented
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The Home Depot Canada
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6
Are you a Contact Centre Manager with a keen interest in growing and developing teams? Are you a quick learner with a track record of high-performing? Do you enjoy motivating your team to reach their goals? Do you have an interest in making a meaningful impact on the lives of Canadians? If so, we may have jsut the role for you!
We are looking for a Contact Centre Manager for our client in the taxation service industry who is ready and willing to develop and execute new strategies and a roadmap for success! The Contact Center Manager, working out of a spacious and newly renovated office in Port Moody, will be a key player in the continuous improvement, innovation and execution of all sales and customer success operations for the entire organization. You will need to be a strategic and tactical individual, who has a proven track record of exceeding targets for sales, service and quality!
The ultimate goal for you will be to ensure the highest level of customer satisfaction and loyalty!
Advantages
* Get to make an impact on the lives of Canadians!
* Base salary range: 75k-85k (depending on expereince)
* annual performance bonus up to 25%
* 3 weeks vacation
* fully company paid benefits
* room for growth and development!
Responsibilities
Reporting to the General Manger, you will:
* Manage, supervise, and train your sales team
* Be responsible for achieving the target outcomes, and adjusting the strategy as needed
* Help ensure a seamless customer journey, and deal with any escalations as necessary
* Conduct performance reviews, and be responsible for hiring/staffing decisions for the team
* Analyze data and information to make the appropriate business decisions
Qualifications
* 2+ years of management experience in a contact centre or office setting
* Degree in Accounting, Finance, Administration or something similar
* Understanding of Salesforce and Microsoft Office
* Team player with a high-energy work style
* Experience in a small business/start-up environment would be an asset
* Strong communication skills in English are required
Summary
If you want to work for a company that offers services to Canadians that improve their quality of life, then this might be just the role for you.
Please apply directly to the posting!
You can also call for more information at 613-726-0220 x4 and ask for Arsh
We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.
Please visit www.randstad.ca for all of the roles currently open at Randstad!
We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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7
Are you an experienced Operations Manager/Call Centre Manager with a keen interest in growing and developing teams and businesses? Are you a quick learner with a track record of high-performing? Do you enjoy overseeing teams, and helping to develop new service offerings? Do you have an interest in making a meaningful impact on the lives of Canadians? If so, we may have jsut the role for you!
We are looking for an Operations Manager for our client in the taxation service industry who is ready and willing to develop and execute new strategies and a roadmap for success! The Operations Manager, working out of a spacious and newly renovated office in Port Moody, will be a key player in the continuous improvement, innovation and execution of all sales and customer success operations for the entire organization. You will need to be a strategic and tactical individual, who has a proven track record of exceeding targets for sales, service and quality!
The ultimate goal for you will be to ensure the highest level of customer satisfaction and loyalty!
Advantages
* Get to make an impact on the lives of Canadians!
* Base salary range: 90-110k (depending on expereince)
* annual performance bonus
* 3 weeks vacation
* fully company paid benefits
* room for growth and development!
Responsibilities
Reporting to the President, you will:
* Manage the business and carry out performance reviews for the team
* Be responsible for operations and financial performance, and updating SOPs and workflows
* Help ensure a seamless customer journey, and deal with any escalations as necessary
* Using knowledge of online marketing, you'll work closely with third-party providers to obtain new leads
* Analyze data and information to make the appropriate business decisions
* Assist accounting team with A/R collections, and managing overdue accounts as necessary
Qualifications
* 5+ years of management experience in a contact centre or office setting
* Degree in Accounting, Finance, Administration or comparable
* Understanding of Salesforce and Microsoft Office
* CPA, MBA or equivalent would be a nice-to-have
* Team player with a high-energy work style
* Experience in a small business/start-up environment would be an asset
* Strong communication skills in English are required
Summary
If you want to work for a company that offers services to Canadians that improve their quality of life, then this might be just the role for you.
Please apply directly to the posting!
You can also call for more information at 613-726-0220 x4 and ask for Arsh
We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.
Please visit www.randstad.ca for all of the roles currently open at Randstad!
We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Job Description:Customer Success Representative Aarcomm Systems is an electronics design and manufacturing company focused on providing next generation radio remote controls for mobile construction and utility equipment. We are a fast-growing technology company looking for exceptionally motivated people who love to see the impact of their work and how it directly contributes to the growth and success of the company. Description: The Customer Success Representative(CSR) is responsible for the overall business relationship with Aarcomm’s existing customers. The CSR’s goal is to build trusted advisor relationships with our clients and help them maximize the use of Aarcomm radio remote control solutions. The CSR coordinates the strategic planning, managing, and measuring of the ongoing success of our client base via business reviews, product roadmap presentations and overall advocacy on behalf of the client. The Customer Success Representative is outcome-focused and driven to help define and achieve client success. Duties include but are not limited to:Maintain the highest level of client loyalty by networking & developing relationships in all departments within the client organization. (Engineering, Customer Service, Parts, Purchasing, Sales, Upper Management and Dealer Networks)Administration of quotations, purchase orders, backlog reports, and Accounts Payable collection.Conduct ongoing business reviews to discuss forecasts, customer service training, customer feedback and product development roadmaps. Some review will require travel across Canada and the USA.Interact with engineering and sales departments to discuss new product features on their equipment and update them on Aarcomm product & feature roadmapsContinually network & promote Aarcomm on social media. (LinkedIn, Facebook, Youtube…)Provide information about Aarcomm’s company vision and product strategyContinually solicit client feedback to help drive product and operational improvements to enhance the overall Customer ExperienceWork closely with departmental counterparts inside Aarcomm to drive issues to closureOther Related Duties What you bring:A proactive, enthusiastic drive for resultsAbility to collaborate in a fast-paced team environmentA passion for marketing, sales, and customer serviceTeam player with strong leadership and communication skillsInterest in learning about, and contributing to, a small company (start-up) success story.Ambition to grow and possibly manage our sales team in 3 to 5 years. What is required:Post-secondary degree/diploma or equivalent experience.Strong communication skills via phone, email and social mediaProficiency with MS Office, various social media platforms, and CRM softwareHigh emotional intelligence and ability resolve conflict wherever it arisesHighly organized and efficient with exceptional follow through Nice to have:Experience or interest in mobile construction equipment, hydraulic components or electrical engineering technology Previous inside sales or customer service experience, particularly in B2B role.Proficiency with SalesForceExperience in networking within LinkedIn or other social media. Benefits:Casual dressDental careDisability insuranceExtended health careFlexible/hybrid scheduleLife insuranceOn-site parkingPaid time offVision careCompany Description:Aarcomm Systems is an electronics design and manufacturing company focused on providing next generation radio remote controls for mobile construction and utility equipment. We are a fast-growing technology company looking for exceptionally motivated people who love to see the impact of their work on a daily basis, who are driven to ensure the success of the company, and who want to be a part of something special. We are looking for an enthusiastic, considerate, proactive individual with a strong desire to work in a fast-paced, team based collaborative design environment to help us develop next generation technologies. Job ID: 33657055
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Aarcomm Systems