Front Desk Supervisor
Description
Job Title: Front Desk Supervisor (NOC 62022)
Company Operating Name: The Hue Hotel
Business Address: 1529 Hugh Allan Dr, Kamloops, BC V1S 1P4
Term of employment: Full-time, Permanent
Hours per week: 40 hours per week
Vacancies: 01
Language at work: English
Hourly Wage: $21.50
Location of Work: Kamloops (Same as the business address)
We, The Hue Hotel located at 1529 Hugh Allan Dr, Kamloops, BC V1S 1P4 are looking for one experienced & talented Front Desk Supervisor to join our organization. This is a permanent, full-time position requiring a commitment of 40 hours per week. As a Front Desk Supervisor, you will be responsible to take care of guests during their stay in a responsible, courteous, and friendly manner, and assist and direct the front office workers with their job duties.
JOB DUTIES
• Able to make reasonable and professional decisions.
• Supervise, trains, schedule work and manages performance of front desk staffs
• Accurately manage cash drawer.
• Resolve customer issues and complaints
• Maintain a positive work environment.
• Check guests in and out of the hotel in a friendly, approachable manner.
• Being attentive to the needs of the guest during the stay, ensuring their overall satisfaction
• Preparing reports, summaries as assigned by the management time to time
• Helping guests with any clarifications regarding the services and facilities of the hotel, and guiding them to nearby entertainment or sight-seeing attractions, as needed.
• Respond to telephonic and face-to-face inquiries in a pleasant manner, while also making necessary booking arrangements.
• Adhering to company values and leading the front office staff by serving as a role-model.
• Adhere to all safety policies and procedures. Always maintain a clean and safe working environment.
Qualifications
• Secondary (High School) Graduation Certificate
Additional Skills and Abilities
• Ability to thrive in fast-paced environment.
• Ability to work under pressure and tight deadlines.
• Efficient interpersonal and communication skills to interact with colleagues.
• Client focused and should be reliable.
This opportunity is open to anybody who is legally allowed to work in Canada including indigenous people, people of all genders, and physically challenged.
Email your resumes to hrkamloopsalpine@gmail.com or by mail to the address above-mentioned.
- Job type: Full-Time
- Company: The Hue Hotel
jobs | bar, food, hospitality
2023-08-03