Hotel Clerk Supervisor
Description
Job Position: Hotel Clerk Supervisor
Job Type: Permanent, Full-time
Hourly Wage:$23.5-$27
Work Hour: 30-40 hours/week
Work Location: 1303 Mayor Magrath Dr S, Lethbridge, AB T1K 2R1
Language Requirement: English
Ramada Lethbridge is a renowned hotel nestled in the heart of Lethbridge, Alberta, offering a comfortable and welcoming environment for guests. Our mission is to provide exceptional service and create memorable experiences for every visitor. With our prime location, modern facilities, and dedicated team, we strive to exceed expectations and ensure guest satisfaction.
We are now seeking a highly organized and customer-focused individual to join our team as a Hotel Clerk Supervisor. If you have a passion for the hospitality industry and a commitment to delivering outstanding service, we want to hear from you!
Job Duties:
Supervise and coordinate the activities of hotel clerks and other front desk staff
Establish work schedules; optimize work procedures to ensure highly efficient performance
Train and mentor new employees, ensuring they understand their roles and responsibilities
Oversee daily operations at the front desk, including guest check-ins and check-outs, reservations, and inquiries
Assist with resolving guest complaints or issues in a professional and timely manner
Maintain accurate records, including occupancy rates, revenue reports, and guest information
Collaborate with other departments, such as housekeeping and maintenance, to ensure smooth operations
Monitor and maintain inventory of supplies and equipment required at the front desk
Ensure compliance with hotel policies, procedures, and safety regulations
Conduct performance evaluations and provide feedback to the front desk team
Qualifications:
Completion of secondary school
Previous service experience within the hotel industry is required
Previous experience in a supervisory or leadership role is preferred
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Exceptional customer service skills with a friendly and professional demeanor
Flexibility to work shifts
If you are enthusiastic about providing exceptional service and have the skills and qualifications required for this position, please submit your resume to ramada_lethbridge@outlook.com.
Ramada Lethbridge is an equal opportunity employer and welcomes applications from individuals of all backgrounds.
We are looking forward to speaking with you!
- Job type: Full-Time
- Company: 971235 Alberta Ltd. Ramada Lethbridge
jobs | bar, food, hospitality
2023-08-21