Hotel Front Desk
Description
Bella Coola Valley Inn,
Job Position: Hotel Front Desk
Job Type: Permanent, Full-time
Hourly Wage:$16 -$18
Work Hour: 40 hours/week
Work Location: 441 MacKenzie Street, Bella Coola, BC, Canada, V0T 1C0
Language Requirement: English
Bella Coola Valley Inn is located in the coastal community of Bella Coola. The Bella Coola Valley Inn has 20 rooms with queen size beds, a licensed restaurant, a pub, a car rental & banquet room/meeting room. We offer a wonderful array of dining and lounge experiences. In our fully licensed restaurant, Korean, Japanese, & Canadian dishes are featured year-round, and local BC seafood when in season.
Now, we are looking for a permanent, full-time Hotel Front Desk to join us.
Job Duties:
• Provide prompt and professional greetings to guests upon arrival in a courteous manner and attentive customer service when working at the front desk
• Respond to inquiries and reservation bookings by multi-line telephone and in person
• Check for and review received reservations; confirm reservations and keep records of occupied rooms
• Responsible for registration and room assigning of arriving guests; issue room keys and cards
• Receive messages and requests from customers and transmit messages to relevant departments
• Check out departing guests; present statements and collect payments
• Respond to customer needs and deal with complaints;
• Deliver packages or mails sent to the front desk for guests or other departments
• Check the logbooks and memo board during the shift; edit and review daily records, guest accounts, receipts and vouchers
• Be aware of procedure changes and complete duties and tasks assigned by the department manager
Qualifications:
Completion of a secondary school or an equivalent is preferred
Previous hospitality experience would be advantageous
Knowledge of Microsoft Office software, including Microsoft Word, Excel, and Outlook
Strong communication skills in English, both written and verbal
Excellent customer service skills
Ability to work both independently and collaboratively
Ability to stand or sit for an eight-hour shift
Passionate, organized and task oriented
If you find yourself an excellent match for the position, please send a resume to hrbellacoolavalleyinn@gmail.com. We are looking forward to speaking with you!
- Job type: Full-Time
- Company: Bella Coola Valley Inn
jobs | bar, food, hospitality
2023-03-22