Medical Office Manager/Assistant

We are a busy medical specialist clinic seeking an Office Manager/Office Assistant to manage daily operations and ensure efficient patient flow in a fast-paced environment.

Key Responsibilities:
. Oversee front-desk and administrative operations
. Ensure patients are roomed promptly and assisted before leaving
. Manage scheduling, appointment confirmations, and reminders (phone, SMS, email)
. Follow up on unconfirmed appointments and liaise with referring physician offices
. Ensure intake forms and documentation are complete for new patients and diagnostic testing
. Manage referrals, incoming faxes, phone calls, and voicemail messages
. Maintain smooth clinic workflow and high standards of patient care.

Requirements:
. Applicant must hold a university degree to be eligible for this role.
. Knowledge of Mandarin and/or Cantonese is required.
. Strong multitasking and organizational skills
. Ability to work efficiently in a fast-paced environment
. Excellent communication and problem-solving skill.

Asset:
. Prior office management or senior MOA experience
. Experience working with Accuro EMR .

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