Restaurant Manager – New French Bagel Chain

Location: West Edmonton Mall, Edmonton, AB
Start Date: June
Training: 1-Week Training in Paris, France

About Us:
We are an exciting new French bagel chain making our Canadian debut at West Edmonton Mall! Bringing authentic, freshly made bagels with a Parisian twist, our brand is all about high-quality ingredients, exceptional customer service, and a warm, inviting atmosphere. We are seeking a passionate and driven Restaurant Manager to lead our first location in Canada.

Job Summary:
The Restaurant Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales at our West Edmonton Mall kiosk. This role includes an exciting opportunity to undergo a one-week training program in Paris, France, to immerse in our brand’s culture and operations. The ideal candidate is a hands-on leader with experience in the food service industry, strong business acumen, and a passion for delivering excellence.

Key Responsibilities:
- Oversee day-to-day operations of the kiosk, including opening and closing procedures.
- Hire, train, and manage a team of employees to maintain high service standards.
- Ensure outstanding customer service and resolve any customer complaints efficiently.
- Monitor inventory levels, place orders, and minimize waste.
- Maintain food safety and hygiene standards in compliance with health regulations.
- Develop and implement sales strategies to meet revenue goals.
- Track financial performance, including sales, expenses, and profitability.
- Collaborate with marketing to promote the brand and engage with local customers.
- Uphold brand standards and ensure consistency in product quality and presentation.

Qualifications & Skills:
- Minimum of 4 years of restaurant or food service management experience.
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Ability to work in a fast-paced environment and problem-solve effectively.
- Familiarity with inventory management and financial reporting.
- Passion for food and hospitality, with a commitment to high-quality service.
- Willingness to travel to Paris for a one-week training session.
- Flexible schedule, including evenings, weekends, and holidays.

Hiring Process:
1 - CV Selection: Review submitted applications and shortlist candidates based on experience and qualifications.
2 - Video Call Interview: Conduct an initial virtual interview to assess personality, leadership qualities, and cultural fit.
3 - Physical Interview: Invite shortlisted candidates for an in-person interview to discuss responsibilities and expectations in detail.
4 - Final Decision: Evaluate candidates based on overall performance and select the best fit for the role.

What We Offer:
- Competitive salary and performance-based incentives.
- Paid one-week training in Paris, including travel and accommodation.
- Opportunity to be part of a growing international brand.
- A fun and dynamic work environment in a high-traffic location.
- Career growth opportunities as we expand across Canada.

If you’re ready to bring a taste of Paris to Edmonton and lead an exciting new venture, apply today!