Private User
Service client – Télétravail
Description
Job Description:Job description This is a bilingual English/French position Please add interviews@hirevue.com to your accepted senders once you apply. Join us as a Remote Customer Service Representative in Canada to answer questions and provide solutions to customers from the safety & comfort of your own home. Begin a remote-based career with a team that pioneered work-at-home more than 20 years ago and represents many of the world’s most recognized brands. In this position, you will:Enjoy fast-paced days full of problem-solving and connecting with customers by phone via inbound callsDeliver first class customer experiences answering questions, troubleshooting issues, and providing information in response to concerns and requestsEducate customers on current product features, service offerings, billing, charges, and overall product valueOffer alternative solutions when appropriate with the objective of retaining customers’ business. Work with us and you’ll enjoy:Full-Time, 40 hour/week schedule100% paid trainingFull benefits package including medical, dental, vision, and life insuranceOpportunities for advancement and professional developmentPersonal benefits of working from home including saving time, money, and the environment. Required qualifications, skills and experience Apply with us if you possess: Basic PC navigation skills, including basic search engine experience, browser navigation, typing in URL’s, completing forms online, etcAbility to work evening and weekend shiftsAble to connect with customers with empathy and offer helpful solutionsExcellent listening & communication skills, both written and verbalAble to provide a stand-alone monitor, and a quiet, and distraction-free home workspace (we’ll provide the rest!)A high school diploma/GED. Preferred qualifications:Customer service or retail sales experienceExperience providing customer service in a work from home environmentBilingual and fluent in French and English Site Alpine Canada WFH Address N/A City N/A State/Province N/A Zip/Postal Code N/A Country Canada About SYKES SYKES team of more than 55,000 employees serves some of the world’s most recognizable brands by offering end-to-end global customer interaction management solutions. SYKES consistently ranks near the top of the list on the ‘Top 100 Companies for Remote Jobs’ by Flex Jobs.SYKESHome division is an entirely remote workforce, and offers a flexible, commute-free alternate to a traditional job. The SYKESHome team believes their people are their most valuable asset and provides world-class training, benefits, and growth opportunities to help their employees become the best in the industry. EEO statement EOE/Veteran/Disabled Hiring Group Agent Workplace Type WAH Job ID: 18162129
___________________
Sitel Group
___________________
Sitel Group
Images:
- Job type: Full-Time
- Company: Sitel Group
Private User
5/
5customer reviews
Category:
jobs | other
2023-02-20