Jobs, Customer service with in Canada.
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1
LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $14.50 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
FULL-TIME REMOTE CUSTOMER SERVICE REPRESENTATIVE (NEWFOUNDLAND)
We are looking for full-time customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers while professionally representing some of the most recognizable brands in the world.
Schedules vary by site and project; however, we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
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POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
CANDIDATE QUALIFICATIONS:WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY): In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider ( -
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LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $14.50 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
REMOTE CUSTOMER SERVICE REPRESENTATIVE
Looking for opportunities to work for a rapidly growing company? We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and provide customers with quality product and services. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable.
There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone.
This is an entry-level position that offers on the job paid training. While prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus.
--------------:*
POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
CANDIDATE QUALIFICATIONS:WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not lim
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LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $14.50 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
ENTRY-LEVEL REMOTE CUSTOMER SERVICE REPRESENTATIVE (NEWFOUNDLAND)
We are looking for full-time customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers while professionally representing some of the most recognizable brands in the world.
Schedules vary by site and project; however, we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------:*
POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
CANDIDATE QUALIFICATIONS:WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY): In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider -
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LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $14.50 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
REMOTE INBOUND SALES REPRESENTATIVE (NEWFOUNDLAND)
Looking for opportunities to work for a rapidly growing company? We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and provide customers with quality product and services. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable.
There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone.
This is an entry-level position that offers on the job paid training. While prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job.
--------------:*
POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
CANDIDATE QUALIFICATIONS:WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.
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As a Customer Service Representative, youll have the opportunity to help people every day on behalf of the best companies you already know and love. Well teach you the skills youll need to succeed and provide a path for you to do so. In fact, many of our site directors and operations managers began as customer service agents themselves!
Who we are?
Alorica Customer Care, Ltd. is a global customer service organization, serving the worlds leading companies and best-known brands. With more than 40,000 employees in locations around the world, our people deliver extraordinary service via phone, email and chat, every day.
Who we are looking for? Someone who has:
Solid customer service and/or call center experience
Possess excellent communications skills
Can adapt to flexible schedule
Is unilingual English, or bilingual (in French and English)
What we offer?
100% paid training
Performance bonuses
Health & dental benefits
Retirement savings plan
Paid time off
A great team environment with supportive co-workers
What you need to qualify and get started:
A copper or fibre optic landline telephone line. A simple line free of features. No call waiting or voice mail add-ons!
A wired internet connection, separate from your landline connection. Working with Wifi? You can remedy with an Ethernet cable!
A PC with Windows 7 or greater installed Sorry MAC users, were not compatible.
A headset with a mute button Keep the neighborhood dogs off the line.
If interested, complete a speedtest on your computer at http://www.speedtest.net and email a screenshot to workathomecanada@alorica.com with your resume or apply directly on the company's website at www.aloricajobs.com
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Alorica
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Job Description:Pay rate: $17.50 CAD Location: Remote, ***must be located in Canada Shifts available: Mon-Fri 7am - 3:30pm PST and Mon-Fri 8:30am-5:00pm PST Who You'll Work For REEF transforms Urban Spaces into Community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that's over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we're making the place you live, the place you love to be. What You'll Do As part of our rapidly-growing team of Customer Experience Representatives, you'll handle calls, emails, SMS and chat interactions from REEF customers and partners across North America and Europe with professionalism and efficiency. This is a permanent work-from-home position. Operate with Speed, Agility and Accuracy * Use critical thinking and decision-making skills to handle back-to-back interactions in a fast-paced, multi-tasking environment * Toggle between multiple REEF systems and databases to look up information, update records, and log key details about customer interactions * Maintain attention to detail and accuracy in both verbal (phone) and textual (email, chat, and SMS) communications Champion Customer Success * Foster customer success by efficiently resolving customer inquiries and complaints * Demonstrate empathy and excellent listening skills * Embrace performance-based targets and call monitoring/recording What We Want from You * High school diploma or equivalent certification * Previous experience in a high-volume, fast-paced environment * A strong work ethic and reliability with professionalism and poise * Superior interpersonal, verbal, and written communication skills * Maintain attention to detail while performing repetitive tasks * Ability to work from a seated position at a desk and talk on the phone for 8 hours a day * Designated workspace at home, with a reliable high-speed internet connection * A knowledge of contact center policies and software, including CRM, phone systems, etc. is an asset but is not required What We'll Provide Medical Dental Vision RRSP Matching Program Paid Vacation Personal Absence Days (PAD) PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Frequently operate small office equipment such as a computer, tablet, and copier/printer, telephone. WORKING CONDITIONS: Work is performed indoors for extended periods of time including up to the entire duration of a shift. REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Job ID: 1366698
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REEF Parking
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LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $14.50 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
FULL-TIME REMOTE CUSTOMER SERVICE REPRESENTATIVE (NEWFOUNDLAND)
We are looking for full-time customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers while professionally representing some of the most recognizable brands in the world.
Schedules vary by site and project; however, we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
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POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
CANDIDATE QUALIFICATIONS:WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY): In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider ( -
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LOCATION: Remote Work-at-Home JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $14.50 / hour BENEFITS & PERKS: REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Phone Interview POSITION OVERVIEW:
MCI is looking for Newfoundland work at home customer service, help desk, technical support, and sales representatives to support April demand. In these roles, you will handle inbound customer inquiries, or troubleshoot basic technical issues, and assist customers in adding or removing products and services.
All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide it. You will need a home broadband connection.
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POSITION RESPONSIBILITIES:WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
CANDIDATE QUALIFICATIONS:WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY): In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively. MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 2,500+ talented individuals with 150+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP). MCI provides products -
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Do you have a passion for customer service? Do you enjoy problem-solving? Do you enjoy helping others? Are you looking to start your career? Are you Bilingual in French and English? Then we have the job for YOU!
Randstad is looking for Bilingual Customer Service Representatives to work for a third-party financial company. This is a full-time, temporary position with the potential to be taken on long-term. To find out more, read below:
Type: Temporary
Pay: $23/hour
Hours of Operation: Mon - Fri 8:00am - 5:00 pm
Location: Fully remote position.
Advantages
- Temporary with the potential to be taken on long term
- 40 hours a week
- 8:00 am - 5:00 pm
- Hourly Pay: $23
- Fully Remote
- Training Provided
- Supportive manager with an open door policy
- Fun, energetic team members
- Team working environment
- Starting ASAP
Responsibilities
- Providing exceptional customer service over the phone
- Handling inbound calls from customers
- Some outbound calling for follow ups
- Helping customers with inquiries related to the application process
- Providing application support
- Ensuring company standards are being met or exceeded
- Other duties as needed
Qualifications
- bilingual in English and French is a must
- 1-2 years customer service experience in a call centre environment
- Customer service in the financial sector is preferred
- Experience problem solving skills
- Must have excellent verbal and written communication skills
Summary
If you are interested in applying, please send your resume to melissa.williams@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Parminder Singh
M no. 4313731481
Our service is available in all over GTA : Brampton, Mississauga, Oakville, Etobicoke, Burlington, Caledon, Bolton, Vaughan, Concord,North York, Milton, Scarborough, Georgetown, Halton, King City,Ajax,Pickering,Whitby etc.
services we offer
•Driveway/Pavers/Interlock pressure washing
•Interlock re sanding ( polymer sand)
•Interlock or stamp concrete sealing
•Interlock install,repairs or re- level
•Patio,Fence,House,Windows,Natural stone power pressure washing
•Fence,Deck,Pargola gazebos install and Repair
• Deck/Pargola/gazebo cover with poly carbonate sheets
• Install artificial grass
•landscaping or sodding
•Basement entrance cover shed with poly carbonate sheets
Give a call for a free estimate at 431-373-1481 (PARMINDER)
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Are you a Bilingual (English AND French) Customer Service professional looking for a new opportunity in the electrical manufacturing industry?
Our client is a leader in electrical and electronic manufacturing and is looking to add a superstar to their team in the Pickering area!
Let's connect!
Why do you want the job?
- Competitive pay $55k-$60k
- Hybrid model- work from home 2 days a week
- Mon- Fri daytime schedule 9am-5:30pm
- Free parking on site
- Transit accessible
- Equipment provided
- Permanent opportunity
- Healthcare spending account
Advantages
- Permanent Opportunity
- 2 Weeks Vacation
- Benefits
- Healthcare spending account
Responsibilities
- Manage customer orders in assigned territory
- Processing orders
- Assisting with placement of orders, cancellations, and customer file documentation
- High volume customer interactions via phone, email, and fax
- Monitoring open orders, updating sales orders
- Providing general product information, availability, lead times, alternative products, pricing, and technical information as needed
Qualifications
- 3+ years of customer service experience
- Bilingual English and French written and oral is mandatory
- Excellent customer service etiquette
- Experience with SAP is an asset
- Post-secondary education
- CET is an asset
- Working knowledge of MS Office Suite
Summary
If you are interested and you are bilingual in English AND French apply directly or email a copy of your resume to luda.zadorovich@randstad.ca quoting "Bilingual Order Management- Pickering"
All qualified candidates will be contacted
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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I wish to help the aged by helping in their homes, via cooking for, repairing for both house maintenance and body...
Along with 35 plus years of landscape / reno knowledge...across all spectrums (rare)....My other passion in cooking with the gift of intuition in mind...pun... well intended! can't help it!.
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Job Description:Looking for a career? Excellent opportunity for someone with Sales in their DNA! Express Employment Professionals is one of the largest Staffing Firms in North America. Last year we helped over half a million people find good Permanent and Contract Employment! This is an opportunity to work with a leader in our industry. We are looking for a confident, assertive and enthusiastic individual to join our team in Richmond Hill as a Business Development / Sales Professional. The successful candidate should have a passion for sales. You will be Customer-Facing and exemplify our Mission to help as many people as possible find good jobs by helping as many companies as possible find good people! The successful candidate understands how to consistently plan and execute a Sales Activity strategy. With these unpresented times you must be comfortable using your phone sales skills. As a Service Provider, your focus is on understanding clients and prospects first, then delivering solutions that ease their pain. We supply the resources and a full range of services; you supply the enthusiasm! Key requirements include: * Proven record of achieving targets in terms of weekly activities and budgets * Ability to work within a Needs Satisfaction Selling model * Excellent communication skills: interpersonal; verbal, written, telephone, and email * Excellent networking, cold calling, and sourcing skills * Strong Professional Image * Able to work independently to meet objectives, goals and timelines * Must have own transportation Why work for us: * work for the largest Franchised Staffing Agency in North America * ongoing training that is second to none * base salary plus commission * benefits * car / cell phone allowance * grow and develop into an outstanding business development professional For more information please call (905) 597-0620 We are an Equal Opportunity Employer. Express is a Full Service Human Resources Centre. If you do not possess the above skill set but would like to explore other opportunities we may have, please submit your resume specifying the career opportunities that would be of interest to you. Express Office: Richmond Hill 9040 Leslie Street Suite 219 Richmond Hill, ON L4B 3M4 Company Description Here at Express Employment Professionals, we are large enough to exceed all your needs and expectations, yet small enough to give you the one-on-one attention and customer service you deserve. We are experts in staffing, HR solutions and recruiting qualified workers to fill your needs. Our mission is to match great people with great jobs in our thriving community. Together, we will find a career solution to meet your needs!Company Description:Here at Express Employment Professionals, we are large enough to exceed all your needs and expectations, yet small enough to give you the one-on-one attention and customer service you deserve. We are experts in staffing, HR solutions and recruiting qualified workers to fill your needs. Our mission is to match great people with great jobs in our thriving community. Together, we will find a career solution to meet your needs! Job ID: 9228528
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Express Employment Professionals
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Are you a Bilingual (English AND French) Customer Service professional looking for a new opportunity in the electrical manufacturing industry?
Our client is a leader in electrical and electronic manufacturing and is looking to add a superstar to their team in the Pickering area!
Let's connect!
Why do you want the job?
- Competitive pay $55k-$60k
- Hybrid model- work from home 2 days a week
- Mon- Fri daytime schedule 9am-5:30pm
- Free parking on site
- Transit accessible
- Equipment provided
- Permanent opportunity
- Healthcare spending account
Advantages
- Permanent Opportunity
- 2 Weeks Vacation
- Benefits
- Healthcare spending account
Responsibilities
- Manage customer orders in assigned territory
- Processing orders
- Assisting with placement of orders, cancellations, and customer file documentation
- High volume customer interactions via phone, email, and fax
- Monitoring open orders, updating sales orders
- Providing general product information, availability, lead times, alternative products, pricing, and technical information as needed
Qualifications
- 3+ years of customer service experience
- Bilingual English and French written and oral is mandatory
- Excellent customer service etiquette
- Experience with SAP is an asset
- Post-secondary education
- CET is an asset
- Working knowledge of MS Office Suite
Summary
If you are interested and you are bilingual in English AND French apply directly or email a copy of your resume to luda.zadorovich@randstad.ca quoting "Bilingual Order Management- Pickering"
All qualified candidates will be contacted
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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15
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:- Be at least 21 years old
- Have a 2-door or 4-door car that is 20 years old or newer
- Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
- Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
- Be at least 18 years old
- Have proof of Canadian work eligibility
- When signing up be sure to choose 'Biking' under transportation method.
- Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
Flexible Schedule - Deliver with Uber Eats
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Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in support of their Markham location (hybrid role).
The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour, and work supporting Markham, ON office.
Advantages
• Gain experience working for a well-known insurance company
• Earn a rate of $19.50 per hour
• Full time hours on a 6 month contract
- MUST be available for shifts between 8:00am and 8:00pm Monday - Friday
• Shift is scheduled for 8hrs (7.5 hrs paid)
• This role is a hybrid position of on-site and remote work (in the office 1 day a week). All training will be completed on site (Markham ON) and is approximately 2 weeks in duration.
Responsibilities
• Provide "first in class” service to our customers/brokers by supporting billing telephone inquiries in a professional, timely and courteous manner.
• Investigate and resolve discrepancies in a joint effort with our brokers and underwriters on billing related matters.
• Act as Company Ambassadors in supporting inbound insurance/claims inquiring customers with an accurate and efficient triage to the appropriate team for further assistance.
• Communicate clearly, effectively and empathetically to customers both through telephony and electronic means via email resolving issues and ability to describe various programs/services available to our customers.
• Interpret and identify the customer’s needs and respond appropriately and professionally.
• Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry.
• Take ownership of customer relations through service and commitment to follow through.
Qualifications
• 1 - 2 years experience in a contact center environment
• Excellent telephone manner and communication skills
• Must be flexible with respect to working hours –needs
• Prior customer service experience in a similar role
• Bilingual French knowledge an asset
• Ability to multi-task in a fast paced space.
• Quick to adapt to an evolving surrounding.
• Proficiency in word processing, excel and various web-based programs/Windows applications.
• Clear and concise supportive communication and interpersonal skills.
• Analyze and resolve customer concerns (problem solving skills).
• Attendance and punctuality is imperative.
• Handling a minimum of 70+ calls per day: high achiever will handled 100 calls per day
Summary
Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking an Account Analyst - Personal and Commercial Lines Call Centre to work a 6 month assignment in support of their Markham location (hybrid role). The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour, and work supporting Markham, ON office.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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17
Are you fluent in French and English? Do you have experience in the Human resources field? Are you eager to gain some experience in the financial services industry? Are you a team player? If so we have the role for you!
We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual HR Coordinator.
Advantages
- Gain experience working for a well-known insurance company
- Work location is Markham
- Working days: Monday - Friday
- 6-month contract
- Pay Rate: Starting $23/hr
- December 5th, 2022 start date
Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.
This Value-add program will provide a wide range of options to suit your needs.
Responsibilities
As a Bilingual HR Coordinator, your responsibilities will be:
● Partnering with managers and HR to evaluate questionable or atypical transactions. Escalates issues to COE resources as required.
● Reviewing and approving Workday business process transactions including hires, moves, promotions, demotions, terminations, job status etc.
● Understanding the potential downstream impacts of transactions on all areas of HR.
● Ensuring appropriate transaction approvals and documentation have been secured.
● Ensures data integrity by administering and evaluating standard Workday audit and exception reports.
● Supporting implementation of system upgrades and enhancements.
● Interpreting Workday-related policy and guidelines to ensure consistent application across the organization through global partnership.
● Being responsible for creating employee records in Workday, utilizing position detail information, candidate personal information, and offer details to complete new employee profile, compensation and organization structure requirements.
● Processing all one time payments related to new hires, including any future dated items.
● Understanding client’s HR policies and guidelines.
● Serving as primary Tier 1 support responding to employee’s questions and inquiries via the HR Service Centre mailbox. Supports the resolution of escalated HR-related Manager or Employee issues
● Conferring with subject matter experts (SME) from talent acquisition, total rewards, advice, HRBPs and Change Consultants on complex plan or program related transactions.
● Identifying continuous improvement opportunities based on types of questions and feedback from key stakeholders
● Supporting and participating in client’s strategic initiatives and special projects, as required
Qualifications
● Bilingual in French and English
● Undergraduate degree in Human Resources or related field or an equivalent combination of education and experience.
● Ability to write and speak clearly and succinctly to a variety of audiences; can get messages across with desired effect.
● A Team player, can effectively cope with change
● One or more (1+) years of experience in an increasingly responsible HR role.
● Experience in administering HR-related changes, including the provision of advice and counsel on transactions.
● Proficient knowledge in Microsoft Office (Word, Excel, Access).
Nice to Haves:
● Prior HR generalist experience preferred.
● Experience with Workday, PeopleSoft or other large scale human resource management system
preferred.
Summary
If you are interested in the Bilingual HR Coordinator, please apply online at www.randstad.ca.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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18
Are you passionate about customer service? Do you enjoy processing orders from start to finish? Do you enjoy working in a fast paced environment? Are you looking to start your career? Then we have the job for YOU!
Randstad is looking for a Customer Service Representative to work for a Printing company in the GTA. This is a full time hybrid position in the west end. To find out more, read below!
Type: Permanent
Hours: Mon - Fri 9:00am - 5:00 pm
Salary: 50k-60k
Location: Scarborough (401 and Warden Ave) AND Brampton (407 and Goreway Dr)
Highway and transit accessible
Vacation and Benefits
Hybrid Solutions
Equipment provided
Room for growth and development
Advantages
- Full time hours
- Permanent
- Competitive pay
- No evenings or weekends
- Room for growth and development
- Hybrid opportunity
- Benefits after 6 months
- Great place to start your career
Responsibilities
- Taking inbound calls and emails from customers/ clients
- Processing orders into the system, ensuring accuracy
- Following up with production to ensure that orders are processing and checking status
- Providing updates to clients/customers in a timely manner
- Dealing with returns and refunds when necessary
- Deescalating situations with customers
Qualifications
- 1-2 years of customer service experience
- Good phone etiquette
- Able to deescalate situations
- Both inbound and outbound experience
- Order management experience is a plus
- Printing experience is a plus
Summary
If you are interested and would like to learn more, apply now!
1) apply online
2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Customer Service Printing"
Looking forward to hearing from you,
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
___________________
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19
Hiring Dispatch Manager for transportation company
Hours are Monday to Friday 8am to 5pm (after hours tracing not in office)
Must be punctual and organized - multitasking abilities are an asset
Salary starts at 55k per year
Looking to hire immediately, please submit resume for consideration.
Job Types: Full-time, Permanent
Salary: $55,000.00 per year
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20
Ready to have more variety and control of your work day? Do you like the phone? Are you smart and friendly? Organized? Do you like helping people? Available from 9 to 5?
Come work with me, Brenda English, at my Desjardins Insurance agency in Oshawa. I pay to get you licenced, and you can enjoy benefits and advancement opportunities.
Call us. 905 434-8727
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21
Looking for part time cashier to work over night shift at a convenience store located in colborne. Interested candidate must have his/her transportation or a reliable ride as there is no public transport.
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22
I AM LOOKING FOR EXPERIENCED CONVENIENCE STORE CASHIERS IN OSHAWA... YOU CAN WORK FULL TIME OR PART TIME... EXPERIENCE WILL BE AWESOME BUT IF I HAVE TO TRAIN YOU THATS FINE AS WELL... IF INTERESED PLEASE LEAVE ME A LITTLE DESCRIPTION ABOUT YOUR SELF ALONG WITH YOUR PHONE NUMBER AND I WILL CALL YOU RIGHT AWAY... THANK YOU AND HAVE A WONDERFUL DAY
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23
Call at 905-588-5957
Description:
Must have experience with sheet metal fabrication
Duties include but not limited to :
- Follow up orders status on the shopfloor
- Communicate with customers regarding order status
- Interact with all other departments to coordinate the production processes and shipping
- Order processing including creating of work orders, status report and all supporting documents requested by the customer
- Invoicing Customers
- Monitor sales orders for work in progress
- Customer service interactions
- Respond to emails in timely manner
- Resolve customer issues, requests and complaints
- Work with Project Managers, production and shipping
- Administrative and Logistic Support
Qualifications:
• Qualified candidate must possess post-secondary education /high school diploma or equivalent
• Excellent interpersonal skills and communication skills.
• Acute attention to detail.
• Creative thinking and problem-solving skills
• Excellent and confident customer support skills and positive disposition
• Highly motivated individual who demonstrates strong desire to learn and works very well independently and as a team.
• This person must possess excellent interpersonal, communication and organizational skills and be familiar with the requirements needed in a manufacturing environment.
• Possess good computer skills
• Exceptional communication and written skills
• The ideal candidates should also be able to demonstrate professionalism while being assertive, work well under pressure, and be able to meet critical deadlines.
• Working knowledge of Quoting process an asset
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24
Job Description:Do you appreciate assisting businesses in meeting their growth objectives, developing creative engagement models, and collaborating with high-performing, brilliant individuals? Do you understand the sales journey of a startup? Do you wish to contribute to the amazing success of a new venture capital and marketing lead-generating ecosystem? If yes, we have a fantastic opportunity for you! As a Success Manager, you will be a trusted advisor guiding our clients through their transformation journey with WinDifferent by providing a cross-functional, unified pilot/partner experience. We pump sales leads into companies to assist them in accessing the proper critical markets for their B2B goods and services. As a result, our pilot customers' revenue grows exponentially, enabling them to become long-term partners. You will play a crucial role in assisting them to swiftly and successfully adapt, modify, and achieve business value from our lead-generating platform as a part of our Success Team. You must manage the collaborative effort's expectations, understand how to optimize the value of the WinDifferent platform and be prepared to support the startup's sales journey. You will be in charge of the follow-up, qualification, and sales playbooks. As a Success Manager, you will connect with your assigned accounts on a regular basis, assisting them in meeting onboarding milestones to drive the production and use of lead generation. You will also work with each client to create success plans that match their goals with company outcomes, align expectations, and ensure we have the insights we need to build a best-in-class marketing campaign. You can set your own schedule and priorities to assist our clients in meeting their objectives while working remotely. What you'll do is as follows: * All of your operations will be geared toward assisting our clients in achieving their targeted business goals through the use of our lead generation platform. You will be in charge of coordinating the adoption and consumption of our products and services. * You will learn about their products, services, target market, who their client is today, and where they want to take their business in the future once you have the customer on the right track. * This will enable you to provide internal advice on the development of a marketing campaign. You will proactively look for best practices to share and sales playbooks to improve and maximize the value of our product as you increase our offering. What we're searching for is the following: * Experience in customer success, B2B sales, and business consulting is required, as is a track record of successfully managing complicated customer engagements. * Strong interpersonal skills and the ability to create relationships with internal and external stakeholders (from business to the C-suite) are required. * Experience creating and implementing business cases that demonstrate client value * The ability to manage several client accounts, projects, and deadlines at the same time. What we have to offer: * Completely remote work. * Hardware setup for working from home. * Work from home and set your own hours. * Paid time off, parental leave, and other special leave. * Medical (vision and dental). * Life coverage. * 401K plan. * An great remuneration plan, including a base salary and commissions that are significantly higher than the market average. * The organization has strong sales operations and travel and event coordination departments to support your function. * The ability to progress at the rate of your learning curve. * An innovative, diverse, and multicultural work environment that supports and resources its professionals in order for them to thrive. * The chance and resources to make an impact at one of America's fastest-growing and most successful software development firms. Be a part of the BairesDev® success story by joining us. Apply right away! Company Description BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects. We are the leading Nearshore Technology Solutions company. We architect and engineer scalable and high-performing software solutions to meet the business challenges of our clients. Using our tech expertise and cross-industry experience, we evolve digital transformation into digital acceleration. Our ultimate goal is to create lasting value throughout the entire digital transformation journey. With 3,000+ seasoned engineers in 36 countries, we provide time zone aligned services to empower Fortune 500 companies and leading brands. Working for clients like Google, Rolls-Royce, Johnson & Johnson, Pinterest, and ViacomCBS, we've been reimagining the tech landscape for oveCompany Description:BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.\\r\
\\r\
We are the leading Nearshore Technology Solutions company. We architect and engineer scalable and high-performing software solutions to meet the business challenges of our clients. \\r\
\\r\
Using our tech expertise and cross-industry experience, we evolve digital transformation into digital acceleration. Our ultimate goal is to create lasting value throughout the entire digital transformation journey. \\r\
\\r\
With 3,000+ seasoned engineers in 36 countries, we provide time zone aligned services to empower Fortune 500 companies and leading brands. Working for clients like Google, Rolls-Royce, Johnson & Johnson, Pinterest, and ViacomCBS, we’ve been reimagining the tech landscape for over a decade. \\r\
\\r\
BairesDev runs on talent. Since the day we opened our doors, hiring the Top 1% of IT Talent has fueled our business and culture. That’s why we created a rigorous selection process to recruit only the most experienced Software Developers and Engineers in Latin America.\\r\
\\r\
What does it take to work for BairesDev? Our rigorous screening method demands expert level tech skills and credentials, fluency in English and code, exceptional references, and top scores in a multitude of tests.\\r\
\\r\
Each year over 1.2 million Software Developers and Engineers apply. Only the Top 1% makes the BairesDev team. The result? The most talented, experienced technology professionals available, on-demand to deliver end-to-end Technology Solutions for startups to Fortune 500 companies. Job ID: 21555123
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BairesDev
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25
My name is Alexander, I am 4 year student of Social Work and I am looking for a job for the summer time. With a background in social work practice, restaurant management, and general labor, I bring a wealth of experience and a strong work ethic to any role I undertake. Here's what I have to offer:
Social Work Practice: As a seasoned social worker, I have 3 years of experience working with individuals and families, providing support, advocacy, and resources to enhance their well-being. I excel in active listening, empathy, and problem-solving, and I am adept at connecting with people from all walks of life.
Restaurant Experience: I have a solid foundation in the restaurant industry, having worked in various roles including bartender/server. I am well-versed in mixology, customer service, and creating exceptional dining experiences. With my attention to detail and ability to handle high-pressure situations, I consistently deliver top-notch service.
General Labor Skills: I also bring experience in general labor, where I have developed strong physical stamina, attention to detail, and a willingness to go the extra mile to get the job done. Whether it's lifting heavy objects, operating machinery, or performing manual tasks, I am a reliable and hardworking team member.
What sets me apart is my adaptability, versatility, and dedication to excellence. I thrive in dynamic environments, embrace challenges, and am committed to achieving the highest standards of performance and customer satisfaction.
If you are seeking a motivated and reliable individual with a diverse skill set, I am confident that I can be a valuable asset to your team. I am open to various industries and roles, as I believe my transferable skills and willingness to learn make me an excellent candidate.
I am eager to discuss how my experience and enthusiasm can contribute to your organization's success. Please don't hesitate to reach out to me via email or phone alexander.brown95@outlook.com or 416-509-7024 to arrange an interview or learn more about my qualifications.
Thank you for considering my application. I look forward to the opportunity to contribute my skills and make a positive impact in a new role.
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26
As a Customer Service Representative, youll have the opportunity to help people every day on behalf of the best companies you already know and love. Well teach you the skills youll need to succeed and provide a path for you to do so. In fact, many of our site directors and operations managers began as customer service agents themselves!
Who we are?
Alorica Customer Care, Ltd. is a global customer service organization, serving the worlds leading companies and best-known brands. With more than 40,000 employees in locations around the world, our people deliver extraordinary service via phone, email and chat, every day.
Who we are looking for? Someone who has:
Solid customer service and/or call center experience
Possess excellent communications skills
Can adapt to flexible schedule
Is unilingual English, or bilingual (in French and English)
What we offer?
100% paid training
Performance bonuses
Health & dental benefits
Retirement savings plan
Paid time off
A great team environment with supportive co-workers
What you need to qualify and get started:
A copper or fibre optic landline telephone line. A simple line free of features. No call waiting or voice mail add-ons!
A wired internet connection, separate from your landline connection. Working with Wifi? You can remedy with an Ethernet cable!
A PC with Windows 7 or greater installed Sorry MAC users, were not compatible.
A headset with a mute button Keep the neighborhood dogs off the line.
If interested, complete a speedtest on your computer at http://www.speedtest.net and email a screenshot to workathomecanada@alorica.com with your resume or apply directly on the company's career site at www.aloricajobs.com
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Alorica
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27
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:- Be at least 21 years old
- Have a 2-door or 4-door car that is 20 years old or newer
- Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
- Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
- Be at least 18 years old
- Have proof of Canadian work eligibility
- When signing up be sure to choose 'Biking' under transportation method.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
___________________
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28
We are seeking a highly motivated and skilled Leasing Agent. As a Leasing Agent, you will be responsible for leasing residential units.
Responsibilities:
-Conduct tours of residential units and provide information to potential tenants.
Requirements:
- High school diploma or equivalent. Associate or bachelor's degree in a related field is preferred.
- Minimum of 2 years' experience in residential leasing or property management.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to work independently.
- Proficient in Microsoft OfficeNote that this position is freelance commission based.
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29
(Career info session is this Wednesday April 26th 2023 from 6pm-7pm. If you are interested you must book a seat.)
Are you are motivated to achieve the level of success that offers financial freedom, creating your own schedule, while obtaining the life you have always dreamed of? We offer a fully comprehensive training package to get you, to your destination.
Our team is about to DOUBLE its reach within the municipality this year and to do this WE NEED YOU!
If you are determined to blaze a new trail in life then DO NOT hesitate. We are very experienced, and have a solid foundation built. If you are willing to put in the hours, this is a tremendous opportunity
for rapid financial growth.This job will require a 5 week course and a final exam.
This job is also commission based, the more you sell the more you make.Text: 4MM To: 85377 If you are looking to join Exit Realty
www.halifaxhomeswitharden.ca
"Guaranteed not to leave you in a Pickle"
Arden Pickles
Exit Real Estate Professionals
902-229-0066
ardenrealestate@gmail.com
HalifaxHomesWithArden.com
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30
Looking for a cashier to help with campground store on Fri, Sat, and Sun. Duties include helping with children activities, working with the cash register, and light cleaning. Shifts will be 8 hours long. No experience required.
We are also looking for a cleaner for 3 hours mid afternoon on Fri, Sat, and Sun to clean cabins and washrooms.
Please attach a resume.
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31
Looking for licences mechanic,or small motor repair,any other business venture,give me a call wages negotiable,have a few customers ,but starting new
Phone 902-223-6278 if interested
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32
Commercial supplier of carwash equipment, service technicians required to perform installations, maintenance and repairs throughout the atlantic provinces. mechanical / electrical experience an asset. On the job training supplied.Safety PPE and uniforms supplied. Competitive hourly wages plus overtime to be determined based on ability/experience. Available right away.
Must have clean drivers abstract.
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33
Are you looking for a company that truly values and cares for its employees? Look no further! Arctic Spas is looking for a new sales representative to join our team. Our company has been supplying mainland Nova Scotia with spas/hot tubs for 18 years and is locally owned and operated.
This position offers the sales rep the opportunity to meet new customers and guide them through their decision making process when purchasing a spa/hot tub. The sales rep would also be responsible for customer service, chemical sales, maintaining store appearance and other in store tasks.
Our company is looking for a sales rep that is organized, has great communication skills, sales driven and is a team player.
The position offers a base salary plus commission.
Job Type: Full-time
Salary: $55,000.00-$70,000.00 per year
Benefits:
Dental care
Disability insurance
Paid time off
Vision careSchedule:
8 hour shift
Supplemental pay types:
Commission pay
Work Location: In person
Submit Resumes and Cover Letter to: robin@arcticspashalifax.com
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34
clean windows , gutters , some ladder work
weather permitting , hours vary ,experience not needed but preferred
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35
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:
- Be at least 21 years old
- Have a 2-door or 4-door car that is 20 years old or newer
- Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
- Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
Bike delivery:
- Be at least 18 years old
- Have proof of Canadian work eligibility
- When signing up be sure to choose 'Biking' under transportation method.
Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
___________________
Uber Eats
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36
Manpower is recruiting for a Service Coordinator. Are you looking for reliable work in a fast-paced environment? Are you looking to work for a reputable company in the Automotive Industry? If so, then you need to speak with Manpower today! On behalf of our client, we are looking for full-time Service Coordinator Agent in Halifax, area
What's in it for you?
* Company Medical, Dental, Life insurance, Pension, Employee Pricing on Vehicles
* Full-time
* Starting salary of $33,000 per year
What is the job?
* Inbound and Outbound calling
* Setting up service appointments
* Customer Service skills a must
* Explains service pricing to customers.
What do you bring to the job?
* Experience in customer service
* Computer Skills
* Positive attitude
* Solution focused
* Superior customer service, teamwork, and verbal/written communication skills
Select Apply Now and qualified applicants will hear from a recruiter.
We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.
Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
___________________
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37
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:
- Be at least 21 years old
- Have a 2-door or 4-door car that is 20 years old or newer
- Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
- Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
Bike delivery:
- Be at least 18 years old
- Have proof of Canadian work eligibility
- When signing up be sure to choose 'Biking' under transportation method.
Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
___________________
Uber Eats
-
38
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:
- Be at least 21 years old
- Have a 2-door or 4-door car that is 20 years old or newer
- Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
- Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
Bike delivery:
- Be at least 18 years old
- Have proof of Canadian work eligibility
- When signing up be sure to choose 'Biking' under transportation method.
Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
___________________
Uber Eats
-
39
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:
- Be at least 21 years old
- Have a 2-door or 4-door car that is 20 years old or newer
- Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
- Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
Bike delivery:
- Be at least 18 years old
- Have proof of Canadian work eligibility
- When signing up be sure to choose 'Biking' under transportation method.
Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
___________________
Uber Eats
-
40
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:
- Be at least 21 years old
- Have a 2-door or 4-door car that is 20 years old or newer
- Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
- Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
Bike delivery:
- Be at least 18 years old
- Have proof of Canadian work eligibility
- When signing up be sure to choose 'Biking' under transportation method.
Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
___________________
Uber Eats
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41
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:
- Be at least 21 years old
- Have a 2-door or 4-door car that is 20 years old or newer
- Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
- Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
Bike delivery:
- Be at least 18 years old
- Have proof of Canadian work eligibility
- When signing up be sure to choose 'Biking' under transportation method.
Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
___________________
Uber Eats
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42
Job Title: Spa Concierge
Company: Oceanstone Resort & Hydrothermal Spa – open 7 days a week, all seasons
Location: Indian Harbour, Nova Scotia
Job Type: Full-time, Part-timeOceanstone Resort is a little slice of heaven, nestled on the shores of the Atlantic Ocean just down the road from Peggy’s Cove, Nova Scotia. This versatile venue and collection of coastal accommodations offers a stunning backdrop for events, local food experiences and making memories.
We are thrilled to announce the opening of our new world-class hydrothermal spa at the heart of our beautiful seaside property, and we are currently seeking a Spa Concierge to add to our professional team. The Spa Concierge is the face of the Hydrothermal Spa and is responsible for providing exceptional guest service with the ability to stay organized and calm under pressure. If you are looking for a new opportunity to grow and develop your skills in a dynamic and supportive wellness environment, we would love to hear from you.
Our Ideal Candidate:
• Spa, Hospitality, Guest Service, Health and Wellness and/or Retail Sales experience preferred
• Highly self-motivated, professional and able to work with minimal supervision
• Excellent communication skills both written and verbal
• Strong interpersonal and problem-solving skills with ability to work independently as well as cohesively as part of the team
• Computer literacy and previous reservation software and POS/payment method experience preferred
• Detail orientated with excellent time management skills
• Availability to work weekends and eveningsWhat we offer:
• Starting wage of $18/hr plus retail commission sales
• Comprehensive group medical and dental benefits set up immediately (30+ hrs weekly)
• Training and support to help you grow your skills and career.
• Complementary snacks and beverages
• Hydrotherapy Spa privileges
• Complimentary snacks and beverages
• Complimentary monthly gas card
• Friends & family discounts for resort accommodations
• Complimentary one night resort stay each year
• Work in one of the most beautiful seaside locations on earth!Join us at Oceanstone Resort and be a part of our team as we embark on this exciting new chapter. Resumes can be submitted to our Spa Manager, Jenny at jenny@oceanstoneresort.com
For more information and to view our detailed Spa Menu please visit us at:
https://oceanstoneresort.com/spa/sp-menu/
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43
Job Description:Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Applicants must reside in Nova Scotia Description: Pay Rate: $20.71/hr Duration: 12 months Work Location: Halifax NS Hours: hybrid, 2 days in office, Tuesday and Wednesday. Training will be for 5 weeks, from Monday through Friday, 9:00 a.m. to 5:00 p.m. AST time. After training, it will be a rotational shift, between 9:00 a.m. to 9:00 p.m. AST, Monday through Friday. No weekends! Minimum 3 weeks advance notice regarding assigned work shifts. Job Description: The Customer Representative will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills. This team will be working with the Group Benefits department. Job Requirements: * With a passion for your customer and obsession about doing the right thing, you will bring a high level of dedication to the table and strive to meet your customer needs by providing timely, accurate responses to those requesting information on products and service offerings. * You excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner. * A continuous learner. Willing to learn new applications, products and services and stay up to date with knowledge articles. * You have exceptional technical capabilities, research skills and your attention to detail is always a priority. With an ability to learn and navigate through various administration systems simultaneously. * A solution driven mindset, problem solving and decision-making skills. * You are confident in your ability to learn and apply information quickly. * You will contribute to building a supportive, diverse, and thriving workplace. Being a part of a high performing team, supporting one another. * Reliable and accountable for meeting your key performance indicators. * Previous customer service experience in a contact center, retail environment or service industry. * Previous experience in a contact center environment would be considered a tremendous asset. Additional Requirements: * In this position you will work in a Hybrid role. Currently working Tuesday and Wednesday in the office; Monday, Thursday, and Friday at home. OR if you would prefer, full time in the office. * An ethernet cable from your modem to your computer is required for the job. A private, secure workspace at home that is free of distractions and protects our customers privacy. * Rotating work schedule a week at a time to accommodate customer calls from other time zones will be required (rotating start times between the hours of operation 9:00am - 9:00pm AST Monday - Friday ). The Customer Service client base is Canada-wide. Flexibility is needed as client demand changes. Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request. Company Description At Prime Hires our mandate is simple - provide top-tier talent to our clients and unsurpassed career opportunities to our candidates while ensuring the best fit for both. We are perfectionists who excel at working to ensure we have a perfect match. With experience spanning almost 3 decades and offices across North America, we have built our reputation on the strong relationships and trust of our clients and candidates. Our expertise is in Temporary, Contract and Permanent placements in Finance, Accounting, Administrative & Clerical, Office Operations, Contact Centre, and Technology.Company Description:At Prime Hires our mandate is simple – provide top-tier talent to our clients and unsurpassed career opportunities to our candidates while ensuring the best fit for both. We are perfectionists who excel at working to ensure we have a perfect match. With experience spanning almost 3 decades and offices across North America, we have built our reputation on the strong relationships and trust of our clients and candidates. Our expertise is in Temporary, Contract and Permanent placements in Finance, Accounting, Administrative & Clerical, Office Operations, Contact Centre, and Technology. Job ID: 49046991
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Prime Hires
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44
POSITION OVERVIEW:
CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS
We are looking for Call Center Representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this roles, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the most recognizable brands in the world. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable.
There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program however we can usually find something that works for everyone.
This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. Candidates should be highly reliable, have great communication skills and be willing to constantly learn on the job.
--------------: POSITION RESPONSIBILITIES:WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
- Follow the processes of the Client program and perform all tasks in a courteous and professional manner
- Utilize systems and technology to complete account management tasks
- Accurately document and process customer claims in appropriate systems
- Follow all required scripts, policies, and procedures
- Utilize knowledge base and training to accurately answer customer questions
- Comply with requirements surrounding confidential information and personal information
- Appropriately escalate customer issues with the managerial team
- Escalate customer issues to the appropriate staff and managerial for resolution as needed.
- Ensure first call resolution through problems solving and effective call handling
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
- Adhere to all attendance and work schedule requirements
WONDER IF YOU ARE A GOOD FIT?
It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Required
- Must be 18 years of age or older
- High school diploma or equivalent
- Experience with data-entry utilizing a computer
- The ability to read and speak English fluently
- Have a wired, high-speed internet connection (Download speed of 20Mbps+)
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Ability to work regularly scheduled shifts within our hours of operation including the training period.
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Regular Raises
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
PHYSICAL REQUIREMENTS:This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT:- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe.
Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation.
REGARDING MASKS
To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location.
For more information on MCI’s response to COVID-19 please visit www.mci.world/covid-19.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
EQUAL OPPORTUNITY EMPLOYER:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work
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45
POSITION OVERVIEW:
ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME)
We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction.
This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------: POSITION RESPONSIBILITIES:WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Ensure first call resolution through problems solving and effective call handling
- Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
- Accurately document and process customer claims in appropriate systems
- Lead fact-finding discussions to determine the best options for the customer
- Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
- Comply with requirements surrounding confidential information and personal information
- Escalate customer issues to the appropriate staff and managerial for resolution as needed
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
- Adhere to all attendance and work schedule requirements
WONDER IF YOU ARE A GOOD FIT?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem-solving, and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?
We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization.
ABOUT THE APPLICATION PROCESS: PHYSICAL REQUIREMENTS:This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT:- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe.
Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation.
For more information on MCI’s response to COVID-19 please visit www.mci.world/covid-19.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources.
EQUAL OPPORTUNITY EMPLOYER:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and o
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46
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:
Be at least 21 years old
Have a 2-door or 4-door car that is 20 years old or newer
Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
Bike delivery:
Be at least 18 years old
Have proof of Canadian work eligibility
When signing up be sure to choose 'Biking' under transportation method.
Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
___________________
-
47
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:
Be at least 21 years old
Have a 2-door or 4-door car that is 20 years old or newer
Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
Bike delivery:
Be at least 18 years old
Have proof of Canadian work eligibility
When signing up be sure to choose 'Biking' under transportation method.
Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
___________________
-
48
Deliver with Uber. Earn on your schedule.
Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends; it's up to you.
Earn Good Money. You'll earn by bringing people the food they love from local restaurants.
Choose your wheels. Use your car, scooter, or bike to make deliveries.*
Delivery requirements
Car delivery:
Be at least 21 years old
Have a 2-door or 4-door car that is 20 years old or newer
Have a valid Full Class license (Class 5, G etc.), vehicle registration and proof of vehicle insurance
Have proof of Canadian work eligibility (Canadian Passport, Study or Work permit, Canadian Birth Certificate, Permanent Resident or Citizenship Card)
Bike delivery:
Be at least 18 years old
Have proof of Canadian work eligibility
When signing up be sure to choose 'Biking' under transportation method.
Ready to get started? Sign up today and start earning.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with Uber Eats!
*Vehicles allowed for delivery vary by city.
___________________
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49
POSITION OVERVIEW:
FRENCH BILINGUAL CALL CENTER REPRESENTATIVE
Looking for opportunities to work for a rapidly growing company? We are looking for call center representatives to handle inbound calls from customers and to make outbound calls to coordinate with vendors and partners. We believe in enabling your success with best-in-business training, support, and growth potential. If you believe you have a positive and helpful personality, and that you have the drive to succeed, this is the job for you.We are urgently hiring for a specific shift. 4pm-10pm Monday through Friday and one weekend night also. Remote work is an option for tenured agents. If this schedule works for you, we would love to have you.
This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience. While prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus.
--------------: POSITION RESPONSIBILITIES:WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Accurately document and process customer claims in appropriate systems
- Follow all required scripts, policies, and procedures
- Utilize knowledge base and training to accurately answer customer questions
- Comply with requirements surrounding confidential information and personal information
- Appropriately escalate customer issues with the managerial team
- Ensure first call resolution through problems solving and effective call handling
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
- Adhere to all attendance and work schedule requirements
WONDER IF YOU ARE A GOOD FIT?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem-solving, and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Regular Raises
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
PHYSICAL REQUIREMENTS:This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT:- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe.
Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation.
REGARDING MASKS
To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location.
For more information on MCI’s response to COVID-19 please visit www.mci.world/covid-19.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
EQUAL OPPORTUNITY EMPLOYER:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI
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POSITION OVERVIEW:
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS
We are looking for full-time and part-time bilingual customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while recognizing opportunities to upsell new products and services. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction.
Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply!
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------: POSITION RESPONSIBILITIES:WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Accurately document and process customer claims in appropriate systems
- Follow all required scripts, policies, and procedures
- Utilize knowledge base and training to accurately answer customer questions
- Comply with requirements surrounding confidential information and personal information
- Appropriately escalate customer issues with the managerial team
- Ensure first call resolution through problems solving and effective call handling
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
- Adhere to all attendance and work schedule requirements
WONDER IF YOU ARE A GOOD FIT?
This role is about building relationships and turning the knowledge you gain in training into customer satisfaction. Representatives make a difference to customers and the company, by providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Required
- Must be 18 years of age or older
- High school diploma or equivalent
- Experience with data-entry utilizing a computer
- The ability to read and speak English and Spanish fluently
- Have a wired, high-speed internet connection (Download speed of 20Mbps+) (If working for a work-at-home project)
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Ability to work regularly scheduled shifts within our hours of operation including the training period.
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
PHYSICAL REQUIREMENTS:This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT:- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe.
Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation.
For more information on MCI’s response to COVID-19 please visit www.mci.world/covid-19.
REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, kate.murph@mci.world.
EQUAL OPPORTUNITY EMPLOYER:At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified appli